Delivery & Returns

Due to the Coronavirus (Covid-19) Outbreak, orders for Rapala, Carp Spirit, Blue Fox and Sufix are take longer to arrive as our manufacturer is based in France. For More Details get in Touch.

Small Order Carriage: £3.99 (On Items Stocked)

Medium Order Carriage: 4.99

Large Order Carriage: £8.00 (Rods & Large Items)

All of our deliveries are aimed to be dispatched within 3-5 business days.

In the event of low stock please allow up to 14 days from the date of purchase.

If at all your order can’t be processed a full refund will be issued back to the method of payment made at checkout.

If you are not completely satisfied with your product/s or it is damaged in receipt of goods you can send it back for a full refund within the first 28 days of purchase after this period a refund will not be offered. Only the price of the product will be refunded, delivery charge will not be refunded.

Live Baits are non-refundable and non-returnable.

Please choose your items carefully when it comes to sizes, a returns delivery charge of £10 will incur if you need to exchange for a different size.

Dog coats are made to measure and are therefore, not returnable if the size is incorrect. The warranty covers you for 6 months on stitching and Velcro. This warranty is for dog coats only.

Returns must be sent back in the original state and packaging. Any signs of use or wear will result in the item been void and a refund will not be issued. 

Carriage will be paid to send you replacement goods in the event of damaged items. However general returns carriage for unwanted items is paid via the customer.

Please send returns to: (please enclose a copy of receipt and retain original)

Bait & Hook Fishing Ltd
20 Percy Street
Bishop Auckland
County Durham
DL14 6BQ

You can contact us with any questions you may have regarding delivery and returns via our Contact us page or give us a call on

07724 665 170.